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Showing posts from July, 2025

HUBSPOT

 HubSpot is like the Swiss Army knife of business growth tools it’s used for a wide range of functions across marketing, sales, customer service, content management, and operations. Here's a breakdown of what HubSpot is used for: Core Uses of HubSpot - Customer Relationship Management (CRM)    - Centralizes customer data     - Tracks interactions, deals, and communications     - Helps teams stay aligned across departments - Marketing Automation   - Email campaigns, landing pages, and lead nurturing     - SEO tools and social media scheduling     - AI-powered content creation and personalization - Sales Enablement     - Pipeline and deal tracking     - Email templates, meeting scheduling, and follow-ups     - Quote generation and e-signatures - Customer Service & Support     - Ticketing system and live chat     - Knowledge base and...

Strategic Customer Relationship Management & Sales Technique Specialization

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Strategic Customer Relationship Management & Sales Technique Specialization Specialization - 5 course series In this specialization, you will learn essential leadership skills, including how to inspire and motivate individuals, manage talent, influence without authority, and lead teams. In this specialization, you will not only learn from Michigan faculty. You will also learn directly from exceptional leaders including Jeff Brodsky, Global Head of HR for Morgan Stanley, and John Beilein, previous Head Coach of the University of Michigan Men’s Basketball Team. We will share with you our research on how to lead people and teams effectively, and work with you to apply these insights to your own teams and leadership. In every course, you will have an opportunity to apply new leadership skills by working through a series of practical leadership assignments. In addition, the capstone will enable you to work on live leadership challenges. Applied Learning Project Prepare for a career in I...