CarloEsplanaDev: September 2025

Friday, September 26, 2025

list the task of a virtual assistant

1. Administrative Tasks

1.1. Managing emails (sorting, filtering, responding, flagging important ones)
1.2. Calendar management (scheduling, rescheduling, sending reminders)
1.3. Data entry and record-keeping
1.4. Creating and formatting documents or presentations
1.5. Handling travel arrangements (flights, hotels, itineraries)
1.6. Preparing reports and summaries

2. Communication Support

2.1. Answering phone calls or messages
2.2. Drafting, proofreading, and sending correspondence
2.3. Customer support (chat, email, or calls)
2.4. Following up with clients or leads

3. Social Media Management

3.1. Creating and scheduling posts
3.2. Engaging with followers (comments, messages)
3.3. Tracking analytics and growth
3.4. Content research and curation

4. Marketing & Sales Support

4.1. Managing CRM systems (updating client records, tracking leads)
4.2. Researching prospects and generating leads
4.3. Sending newsletters or marketing emails
4.4. Creating promotional materials

5. Content Support

5.1. Blog writing or editing
5.2. Researching topics
5.3. Proofreading and formatting content
5.4. Uploading posts to websites or content management systems

6. Financial Support

6.1. Invoicing and billing
6.2. Expense tracking
6.3. Bookkeeping support
6.4. Managing subscription renewals

7. Personal Assistance

7.1. Online shopping and order tracking
7.2. Appointment booking (doctor, salon, etc.)
7.3. Reminders for birthdays, events, deadlines
7.4. Researching personal tasks (gift ideas, restaurants, etc.)

8. Technical & Specialized Tasks

8.1. Website updates (WordPress, Shopify, etc.)
8.2. Basic graphic design (Canva, Photoshop)
8.3. Video editing
8.4. SEO optimization
8.5. Managing online courses or membership sites

Sunday, September 21, 2025

jobs at virtual assistance

I checked what I found about Dexcom Philippines and what a non‐voice account might involve there. Here’s a breakdown of what these jobs tend to be, plus what a “non‐voice account” means in this context. If you want, I can pull up actual job postings for your area too.

What is a “Non‐Voice Account”

In BPO / business process outsourcing / service centre lingo, “non‐voice” means you mostly deal with written communication such as:

Email
Chat
Back‐office processing
Data / documentation work
Sometimes social media or messenger support

You don’t usually have to make or take standard phone calls for customer support. (Though “non‐voice” jobs can still involve some voice if the role demands, but usually less.)

Types of Non-Voice Roles at Dexcom Philippines

Based on recent job postings, here are roles at Dexcom that are likely non-voice (or have non-voice components), and their typical tasks:

Job Title	Likely Tasks / Scope (non-voice parts)
Customer Care / Customer Experience / Voice of the Customer Specialist	Working with surveys (Qualtrics etc.), analyzing feedback, generating dashboards/reports, handling email/chat interactions. (Joblum)
Procurement Data Analyst	Handling procurement/supplier data, spend analytics, reporting, dashboards, contract data, supplier performance metrics. (Kalibrr)
Robotic Process Automation (RPA) Business Analyst	Process mapping, working with subject matter experts, preparing design docs for automation, working on analytics, maybe user acceptance testing, etc. Probably much of this non-voice. (Kalibrr)
Data Informatics Analyst II	Post-market product data, custom metrics, ad hoc data requests, reporting. All non-voice. (Kalibrr)
Accounts Payable / Specialist / Accounting / Finance	Vendor invoice processing, reconciliations, expense & invoice validation, etc. Usually non-voice. (Jobstreet)

What Skills & Requirements They Usually Want

To work in a non-voice role at Dexcom, or similar companies, these skills are typically expected:

Good written English (grammar, clarity)
Strong computer skills: using email, chat systems, databases, spreadsheets (Excel etc.), maybe reporting tools or dashboards
Attention to detail (non-voice tends to be less “on your feet” with customers, but errors in writing/data can matter a lot)
Ability to follow procedures and document your work well
Sometimes domain knowledge depending on the role (finance, procurement, technical products)
If data analysis, skills like Excel advanced, maybe BI tools, data presentation skills.

What Dexcom Philippines Does — Context

From what I found:

They have operations in IT, Finance, HR, Business Transformation, Technical Support, etc. (Dexcom Philippines)
Many roles listed are “hybrid” or have flexibility. (Jobstreet)
They handle both technical product support (which might be voice heavy) and a lot of back-office / analytics / finance roles which are non-voice. (Indeed)

If you want, I can pull up a list of currently open non-voice roles in Dexcom Philippines near you (Caloocan / Manila) so you can see specifics (salary etc.). Do you want me to do that?