jobs at virtual assistance

-

 

I checked what I found about Dexcom Philippines and what a non‐voice account might involve there. Here’s a breakdown of what these jobs tend to be, plus what a “non‐voice account” means in this context. If you want, I can pull up actual job postings for your area too.

What is a “Non‐Voice Account”

In BPO / business process outsourcing / service centre lingo, “non‐voice” means you mostly deal with written communication such as:

  • Email

  • Chat

  • Back‐office processing

  • Data / documentation work

  • Sometimes social media or messenger support

You don’t usually have to make or take standard phone calls for customer support. (Though “non‐voice” jobs can still involve some voice if the role demands, but usually less.)

Types of Non-Voice Roles at Dexcom Philippines

Based on recent job postings, here are roles at Dexcom that are likely non-voice (or have non-voice components), and their typical tasks:

Job Title Likely Tasks / Scope (non-voice parts)
Customer Care / Customer Experience / Voice of the Customer Specialist Working with surveys (Qualtrics etc.), analyzing feedback, generating dashboards/reports, handling email/chat interactions. (Joblum)
Procurement Data Analyst Handling procurement/supplier data, spend analytics, reporting, dashboards, contract data, supplier performance metrics. (Kalibrr)
Robotic Process Automation (RPA) Business Analyst Process mapping, working with subject matter experts, preparing design docs for automation, working on analytics, maybe user acceptance testing, etc. Probably much of this non-voice. (Kalibrr)
Data Informatics Analyst II Post-market product data, custom metrics, ad hoc data requests, reporting. All non-voice. (Kalibrr)
Accounts Payable / Specialist / Accounting / Finance Vendor invoice processing, reconciliations, expense & invoice validation, etc. Usually non-voice. (Jobstreet)

What Skills & Requirements They Usually Want

To work in a non-voice role at Dexcom, or similar companies, these skills are typically expected:

  • Good written English (grammar, clarity)

  • Strong computer skills: using email, chat systems, databases, spreadsheets (Excel etc.), maybe reporting tools or dashboards

  • Attention to detail (non-voice tends to be less “on your feet” with customers, but errors in writing/data can matter a lot)

  • Ability to follow procedures and document your work well

  • Sometimes domain knowledge depending on the role (finance, procurement, technical products)

  • If data analysis, skills like Excel advanced, maybe BI tools, data presentation skills.

What Dexcom Philippines Does — Context

From what I found:

  • They have operations in IT, Finance, HR, Business Transformation, Technical Support, etc. (Dexcom Philippines)

  • Many roles listed are “hybrid” or have flexibility. (Jobstreet)

  • They handle both technical product support (which might be voice heavy) and a lot of back-office / analytics / finance roles which are non-voice. (Indeed)

If you want, I can pull up a list of currently open non-voice roles in Dexcom Philippines near you (Caloocan / Manila) so you can see specifics (salary etc.). Do you want me to do that?

Comments

Post a Comment

Popular posts from this blog

average salary of virtual assistant in the Philippines

-
  average salary of virtual assistant in the Philippines The average salary of a virtual assistant in the Philippines in 2026 ranges between ₱20,000–₱30,000 per month, with entry-level positions starting around ₱15,000 and senior-level roles reaching up to ₱45,000. On an annual basis, the average gross salary is about ₱251,000.ph.jobstreet.com+2 Salary Ranges by Experience Level Experience Level Monthly Gross Salary Monthly Net Pay (after deductions) Annual Gross Salary Notes Entry-Level (0–2 yrs) ₱15,000 ~₱13,675 ~₱193,250 Often administrative tasks, basic support Mid-Level (3–5 yrs) ₱25,000 ~₱22,611 ~₱251,454 More specialized roles, client management Senior-Level (6+ yrs) ₱45,000 ~₱38,332 ~₱280,537 Executive assistance, project management, niche expertise pinoybenefits.com+1 Key Insights • Hourly Rate: Around ₱120–₱121/hour ...
Read more

IBM Generative AI Engineering Professional Certificate

-
Image
  Professional Certificate - 16 course series The generative AI market is expected to grow over 46% CAGR to 2030 (Statista). The demand for tech professionals with gen AI engineering skills is exploding! The IBM Generative AI Engineering Professional Certificate gives aspiring gen AI engineers, AI developers, data scientists, machine learning engineers, and AI research engineers the essential skills in gen AI, large language models (LLMs), and natural language processing (NLP) required to catch the eye of an employer.   A gen AI engineer designs AI systems that produce new data—like images, text, audio, and video—using transformers and LLMs. In this program, you'll dive into AI, gen AI , and prompt engineering, along with data analysis, machine learning, and deep learning using Python. You'll work with libraries like SciPy and scikit-learn and build apps using frameworks and models such as BERT, GPT, and LLaMA . You'll use Hugging Face Transformers, PyTorch, RAG, and L...
Read more

IBM Data Engineering Professional Certificate

-
Image
  Professional Certificate - 16 course series Prepare for a career in the high-growth field of data engineering. In this program, you’ll learn in-demand skills like Python, SQL, and Databases to get job-ready in less than 5 months . Data engineering is building systems to gather data, process and organize raw data into usable information . Data engineers provide the foundational information that data scientists and business intelligence analysts use to make decisions. This program will teach you the foundational data engineering skills employers are seeking for entry level data engineering roles, including Python, one of the most widely used programming languages. You’ll also master SQL, RDBMS, ETL, Data Warehousing, NoSQL, Big Data, and Spark with hands-on labs and projects. You’ll learn to use Python programming language and Linux/UNIX shell scripts to extract, transform and load (ETL) data. You’ll work with Relational Databases (RDBMS) and query data using SQL statements and ...
Read more